gajee Terms & Conditions

gajee is an online casino and sports betting platform for users in Bangladesh. By accessing this website and using its services, you automatically give your consent to these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

gajee reserves the right to change, amend, or update these terms and conditions at its discretion at any time. Continued use of the platform after any changes will be considered acceptance of the new terms.

These terms and conditions apply to all services, products, promotional offers, bonuses, and gaming activities on gajee. In addition to these terms, the following policies also apply:

• Privacy Policy — regarding the collection and use of personal information.
• Responsible Gaming Policy — regarding safe gaming practices.

In the event of any conflict, these main terms and conditions will take the highest priority.

To register an account and use any service on gajee, the user must be at least 21 (twenty-one) years of age. By registering, you confirm that you meet this age requirement. gajee may request valid identification or proof of age at any time for verification.

Each individual may create only one account on gajee. Operating multiple accounts by the same person or family members, from the same device, or from the same IP address is strictly prohibited. Registration is not acceptable in the following cases:

• Attempting to create multiple accounts for the same person.
• Opening an account with false or unverifiable information.
• Registering using someone else's identity.
• Creating an account using bots or automated methods.

If a violation is detected, all associated accounts will be closed and all balances may be forfeited.

You are solely responsible for keeping your account login details, password, and personal information secure. All activity carried out through your account will be considered your responsibility. In the event of unauthorized access or suspicious activity, notify gajee support immediately.

gajee currently supports the following payment methods:

• bKash — mobile banking service.
• Nagad — mobile banking service.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Bank Transfer — via major commercial banks including Islami Bank, Dutch-Bangla Bank, and BRAC Bank.

gajee does not accept any payment method other than those listed above.

Funds deposited into your account must come only from a payment account registered in your own name. Depositing from a third-party account or withdrawing to a third-party account is strictly prohibited. Please ensure you provide accurate information at the time of deposit — incorrect information may cause transactions to be delayed or cancelled.

gajee requires identity verification to be completed before processing a withdrawal request. Only the original deposit amount will be withdrawable unless bets of at least equal to or greater than the deposited amount have been placed. Withdrawals will be sent to the same account from which the deposit was made.

gajee offers new members a 150% welcome bonus on their first deposit, up to a maximum of ৳10,000. For example:

• If you deposit ৳1,000, you will receive a ৳1,500 bonus — your total balance will be ৳2,500.
• If you deposit ৳14,000, the bonus will be capped at ৳10,000 — your total balance will be ৳24,000.

A 15x (fifteen times) wagering requirement applies to the welcome bonus. The wagering calculation is based on the bonus amount only, not the deposit amount.

Bonus funds cannot be withdrawn until the wagering requirement is met. If the wagering requirement is not met within the specified time limit, the bonus will be cancelled. However, your own deposited funds will not be affected in this case.

If gajee has reasonable grounds to believe that a user is abusing the bonus system (for example: multiple accounts, or strategic betting that follows a risk-free method to take advantage of bonuses), gajee reserves the right to cancel that account's bonus and suspend the account.

gajee runs a rewards program consisting of four VIP tiers. Weekly cashback benefits are provided at each tier:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.1% weekly cashback.
• Platinum — up to 1.5% weekly cashback.

Users can advance to higher VIP tiers through continued activity. VIP benefits may be cancelled for activity that violates gajee's rules. Cashback benefits are added to the account at a set time each week. Cashback funds may not be directly withdrawable — applicable terms will be communicated separately.

gajee is committed to fair play and transparency. All games are secured via SSL encryption technology and operated using software from trusted game providers. gajee reserves the right to void any winnings determined as a result of a technical error.

The following activities are strictly prohibited on gajee:

• Any form of fraud, deception, or attempt to manipulate outcomes.
• Playing games using automated bots or software.
• Attempting to claim bonus benefits through multiple accounts.
• Colluding with other users to place bets or fix results.
• Using the platform for money laundering or any illegal financial activity.
• Exploiting technical vulnerabilities or errors.

If any of the above activities are detected, the account will be immediately closed and all winnings may be forfeited.

The following general rules apply when placing bets in the sports betting section:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If an event is postponed or cancelled, the bet amount will be refunded.
• gajee reserves the right to set maximum bet limits on specific markets.
• If incorrect odds are displayed due to a technical issue, the affected bet may be voided.

gajee may suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• Registration with false or incomplete information.
• Evidence of fraudulent or deceptive activity.
• Security risk or suspicious activity.
• Failure to pass age verification.

You may close your account at any time. To request account closure, contact our support team directly. It is advisable to withdraw any withdrawable funds before closing your account. For self-exclusion options related to responsible gaming, please visit our Responsible Gaming page.

gajee collects, stores, and processes users' personal information solely for the purpose of providing its services. Details on how this information is used can be found in our Privacy Policy. gajee never sells personal information to third parties.

gajee uses SSL encryption technology to keep all data secure. Financial transactions and personal information are stored according to the highest security standards. However, complete security on the internet cannot be guaranteed, and gajee is not liable for damages caused by third-party attacks.

gajee believes that gaming should be an entertaining activity and should never have a negative impact on your daily life or financial situation. We encourage our users to maintain healthy gaming habits.

gajee provides users with various tools to control their gaming activity, including:

• Setting deposit limits.
• Temporary or permanent account self-exclusion.
• Cooling-off period.

Contact our support team to activate these tools. Once self-exclusion is activated, it may not be possible to reverse it before the set period ends.

gajee is not liable for:

• Losses or damages caused by the user's own actions.
• Issues arising from the failure of third-party services or networks.
• Bets lost due to problems with the user's device or internet connection.
• Any circumstances beyond gajee's control (unforeseen events, technical failures, etc.).

In the event of any dispute or complaint, please contact gajee's support team first. The support team is available 24/7 and provides assistance in both Bengali and English. Contact us by email: [email protected] — or speak to us directly via live chat.

gajee will endeavour to resolve all disputes fairly and promptly. gajee's decision will be considered final.

These terms and conditions will be governed by applicable international law. Users are responsible for ensuring that their use of gajee complies with the laws and regulations of their own country.

gajee reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes. Continued use of the platform after any changes constitutes acceptance of the new terms.

These terms and conditions, together with the related policies (Privacy Policy, Responsible Gaming Policy), form the entire agreement between gajee and the user. No oral or written promises or commitments beyond this document shall apply, unless formally written and signed by gajee.

If any provision of these terms is found to be illegal, invalid, or unenforceable, that provision will be severed and the remaining terms will continue in full force and effect. The invalidity of one provision will not affect the validity of the other provisions.